Friday, September 14, 2012

Working with Sassie, ShopMetrics, ClientSmart, Prophet

"I keep signing up over and over again for the same companies", you say. While it may seem like this is the case, the fact is that there are different platforms, or software services that mystery shopping companies use to post and track their shops. 

There are four major platforms that companies use: Sassie, ShopMetrics, ClientSmart, and Prophet. However, some companies choose to use their own in-house platform too so you will have to get used to the different company interfaces if you work for several mystery shopping companies. When you sign up to work for a mystery shopping company, you may be directed to sign up through one of these platforms and you may see the same online web forms and answer the same questions over and over again each time. 

Although many companies may use the same platform, you will need to sign up individually for each company to create a separate profile to work for that company. This is so that the company can track your shops and keep their own records on your work.

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